Senior Fire Technician Service Supervisor

We are a well-established and growing fire protection company with over 25 years of industry experience and a team of more than 30 dedicated employees. Due to continued growth, we are seeking an experienced Senior Fire Technician / Service Supervisor to join our leadership team.

This is a hands-on role suited to an experienced fire industry professional with strong technical knowledge of fire detection, occupant warning (EWIS), and exit and emergency lighting systems. You will be responsible for overseeing a team of technicians and subcontractors while ensuring the delivery of high-quality servicing, maintenance, repairs, and minor project works across our client portfolio.

About the Role

The successful candidate will provide technical leadership across our fire detection and alarm systems division, managing the day-to-day activities of approximately six technicians plus subcontractors.

You will be involved in routine servicing, annual testing, fault finding, defect rectification, system upgrades, and minor installations, while also providing technical support, preparing quotations, and assisting with project planning and resource allocation.

A thorough understanding of both current and historical Australian Standards relating to fire detection, EWIS, and emergency lighting systems is highly desirable.

Key Responsibilities

• Lead and supervise a team of technicians and subcontractors

• Manage service, maintenance, annual testing, and defect rectification programs

• Oversee fire detection, alarm, EWIS, and exit and emergency lighting systems

• Conduct site inspections, surveys, fault finding, and technical assessments

• Prepare scopes of work, quotations, and rectification proposals

• Assist with workload planning, scheduling, and resource management

• Liaise with clients, contractors, consultants, and Accredited Practitioners

• Provide technical guidance and mentoring to field staff

• Support minor installation and upgrade projects

• Ensure compliance with AS1851, AS1670, AS2293, NCC requirements, and relevant industry standards

About You

• Extensive experience within the fire protection industry

• Strong working knowledge of fire detection and alarm systems

• Experience with EWIS and exit and emergency lighting systems

• Proven experience in servicing, fault finding, repairs, reporting, and commissioning activities

• Ability to prepare quotations, scopes of work, and technical reports

• Experience managing technicians and subcontractors

• Excellent communication and client relationship skills

• Strong understanding of current and historical Australian Standards and compliance requirements

• Ability to work autonomously while contributing to broader business objectives

Qualifications

Preferred

• NSW Electrical Licence

• Certificate II or higher in Fire Protection Inspection & Testing

• Open Cabling Registration

• Experience with Uptick and Microsoft Office

Not Essential but highly regarded

• Fire Safety Assessor qualifications

• Fire Design qualifications

What We Offer

• Senior leadership opportunity within an established and growing business

• Competitive salary package based on experience

• Company vehicle

• Ongoing professional development and training

• Support for additional qualifications including Certificate II, Open Cabling Registration, Assessor Qualifications, and industry accreditations

• Opportunity to play a key role in the future growth and direction of the business

If you are an experienced fire industry professional looking to take the next step into a leadership role with a respected and growing company, we would like to hear from you.