Aftersales (Automotive) Coordinator

Develop Talent. Drive Service Excellence. Make an Impact.

Are you passionate about people, customer experience, and keeping things running smoothly? Join our service team and play a key role in apprentice development, staff training, customer engagement, safety, and operational excellence.

What You'll Do

Develop Future Talent

• Recruit, support, and mentor apprentices in collaboration with the Service Manager and senior workshop personnel

• Coordinate apprentice onboarding, training, and development

• Build relationships with schools, TAFE, and training providers

Drive Training & Growth

• Coordinate technical, compliance, and professional development training

• Maintain training records, certifications, and competency tracking

• Support a culture of continuous learning

Enhance Customer Experience

• Oversee CRM activities and retention programs

• Monitor customer satisfaction and service outcomes

• Help deliver exceptional customer experiences

Support Safety & Compliance

• Assist with WHS initiatives, inspections, and compliance

• Support incident reporting and return-to-work processes

• Promote a strong safety culture

Provide Operational Support

• Support the Service Manager and leadership team

What You'll Bring

• Automotive dealership or service experience (preferred)

• Training, apprenticeship, or workforce development coordination experience (desirable)

• Proven ability to build and maintain relationships and ensure customer satisfaction 

• Proven leadership and strong communication skills

• Highly organised, proactive, and detail-focused, with proven administration skills

• Proven capacity to work effectively with competing priorities and multiple systems

• WHS understanding, especially as it relates to a workshop environment.

Ready to be the engine behind our Aftersales success? Apply today.

For further information or to discuss your suitability for this role, please contact Jacob Thurston at j.t•••••••@localmotorgroup.com.au