Service Manager | Multi Franchise

About Tynan Motors:

Tynan Motors is one of Australia's largest and most respected Motor Groups and has been established in Australia for over 60 years. We are a multi-franchise dealership and Service Centre representing a growing portfolio of 15 + brands including; Mercedes-Benz, Subaru, Hyundai, Mitsubishi, Suzuki, Chrysler/Jeep/Dodge, Kia, LDV/RAM, MG, Mahindra, Renault, Chery and Geely! We proudly employ over 350 dedicated and professional staff across a vast variety of departments and locations covering the Sutherland Shire and Illawarra Region. The opportunities to join our vast team are endless as our company continues to expand; we are always seeking new and motivated individuals to join our team!

About the Role:

Reporting directly to our Group Service Manager; & working alongside another Service Manager, we are seeking an experienced manager to assist our daily operations of our service centre based in Kirrawee!

Responsibilities:

• Hands on leading a team of Service Advisors
• Providing outstanding customer service by being the point of contact between the customer and our back of house
• Confidently and accurately communicating to the customer around their vehicle
• Delegating and scheduling of work
• Coaching, developing and assisting your team where required
• Reporting through ERA
• Ensuring the team delivers outstanding customer service and CSI is achieved

About you:

• You will be an experienced service manager (or assistant service manager with multi-franchise experience and experience with the above responsibilities)
• ERA/ERA Net/Power Experience - highly regarded
• You will have proven experience assisting & leading a team
• Exceptional customer service skills
• Strong organisational and time management skills
• A ability to think on your feet and solve problems quickly
• A reliable, punctual and hardworking disposition

Why Tynan?

• Paid Birthday Leave! Have your birthday day off paid!
• Loyalty Leave - we reward loyalty with additional paid days off!
• Fantastic package & commission structure on offer
• Gain exposure working in a multi-franchise service department
• Join a supportive and collaborative management team
• Fantastic career opportunity!

If you are interested, please click Apply now!

Please note: only shortlisted candidates will be contacted. Thank you.