MindBody Group Pty Ltd is seeking an experienced and motivated Fitness Centre Manager to lead the day-to-day operations of our Club Pilates & StretchLab facility in Perth, WA. This full-time position is available to support the continued growth of the business and the delivery of high-quality fitness and wellness services to our members.

The successful candidate will demonstrate strong leadership skills, sound business acumen, excellent customer service abilities, and experience managing staff, fitness programs and facility operations within a dynamic health and fitness environment.

Benefits

Competitive salary package based on skills and experience
Ongoing professional development and industry training opportunities
Supportive and collaborative workplace culture
Complimentary or discounted access to fitness facilities and services
Opportunity to contribute to the growth and success of a leading fitness business

Task & responsibilities

Overseeing the day-to-day operations of the fitness centre to ensure high service standards and a positive member experience
Planning and coordinating Pilates classes, assisted stretching, and other fitness programs to meet member and business objectives
Leading, supervising, training and supporting fitness and administrative staff
Developing and implementing strategies to attract new members and improve member retention
Coordinating marketing and promotional activities to increase awareness of the centre's services
Monitoring business performance, membership trends and operational outcomes
Ensuring fitness equipment and facilities are maintained in a safe and operational condition
Managing budgets, controlling operational costs and contributing to the overall profitability of the business
Ensuring compliance with workplace health and safety requirements and relevant industry standards
Managing customer enquiries, feedback and complaints in a professional and timely manner

Qualification & experience

Minimum of 3 years of full-time relevant experience in fitness centre, gym, health club or recreation facility management
Relevant qualification in Fitness, Sports Management, Business Management or a related field preferred
Demonstrated experience leading and supervising teams within a fitness or wellness environment
Strong understanding of fitness operations, member services, health and safety requirements and facility management
Previous experience in coordinating Pilates classes and assisted stretching
Excellent leadership, communication and interpersonal skills
Proven ability to manage multiple priorities and work effectively in a fast-paced environment
Strong organisational, problem-solving and decision-making abilities
Passion for health, fitness and delivering exceptional customer experiences