Subway Maylands is seeking an experienced and motivated Retail Store Manager to lead our team and oversee the day-to-day operations of our busy restaurant. This is an excellent opportunity for a hands-on leader who is passionate about customer service, team development, and achieving business goals.

Benefits

Competitive salary package between $76550 to $79500
Supportive and inclusive work environment.
Opportunities for career growth and professional development.
Training and ongoing support from experienced management.

Task & responsibilities

Manage the daily operations of the store to ensure smooth and efficient service.
Lead, supervise, train, and motivate team members.
Prepare staff rosters and manage labour costs.
Monitor inventory levels and coordinate stock ordering.
Ensure compliance with food safety, hygiene, and workplace health and safety standards.
Maintain high standards of customer service and resolve customer concerns professionally.
Monitor sales performance and implement strategies to increase revenue and profitability.
Conduct staff performance reviews and provide ongoing coaching and support.
Ensure the store meets Subway operational standards and brand requirements.
Handle cash management, banking, and end-of-day reporting.

Qualification & experience

Minimum 1–2 years' experience in a retail, hospitality, or fast-food management role.
Strong leadership and team management skills.
Excellent communication and customer service abilities.
Ability to work in a fast-paced environment and manage competing priorities.
Sound understanding of stock control, budgeting, and cost management.
Knowledge of food safety and workplace health and safety requirements.
Proficiency in point-of-sale systems and basic computer applications.