Retail Manager

Singh Groceries Cranbourne is a well-established and fast-growing Indian grocery store serving the diverse South-Eastern Melbourne community. We pride ourselves on offering authentic Indian, Pakistani, Sri Lankan, and Asian groceries, fresh produce, spices, ready-to-eat meals, and household essentials.

We are now looking for a hands-on, customer-focused Retail Manager to lead our store team and drive the continued success of our Cranbourne location.

Benefits

• Competitive salary package + performance-based incentives
• Generous staff discount on all products
• Supportive, family-oriented work culture
• Long-term career growth opportunities

Task & responsibilities

• Lead, motivate and manage the store team on a day-to-day basis
• Oversee all store operations including opening/closing, stock control, merchandising and visual presentation
• Manage inventory ordering, supplier relationships and cost control
• Achieve sales targets and grow store profitability
• Deliver outstanding customer service and handle customer queries/complaints
• Maintain high standards of store cleanliness, health & safety, and food safety compliance
• Manage cash, banking, rosters and daily financial reporting
• Train and develop staff to deliver excellent service

Qualification & experience

• Minimum 1-2 years’ experience as a Retail Manager, Store Manager or Assistant Manager 
• Strong leadership and people management skills
• Excellent organisational and problem-solving abilities
• Sound knowledge of POS systems, inventory management and retail operations
• Ability to work flexible hours, including weekends and public holidays
• Passion for retail and genuine interest in ethnic grocery products