Operations Executive

We are looking for an energetic, highly organized Operations Executive to join our growing food import and distribution team. In this pivotal role, you will handle the vital day-to-day coordination that keeps our supply chain moving—from processing import documents and forecasting stock to planning delivery routes and coordinating with the warehouse.

If you love multitasking, have a keen eye for detail, and are highly confident using logistics/ERP software and AI to track inventory and workflows, we want to hear from you.

Key Responsibilities

1. Import & Procurement Support

• Coordinate international and domestic procurement workflows, including preparing and checking import documentation and customs paperwork.
• Assist with inventory forecasting by tracking stock levels, sales trends, and generating replenishment orders.
• Maintain regular communication with freight forwarders and suppliers to track inbound shipments.

2. Delivery Planning & Dispatch

• Own the day-to-day delivery planning, ensuring customer orders are scheduled and dispatched accurately.
• Build and optimize daily delivery routes to ensure maximum efficiency for our fleet.
• Act as the primary point of contact for our drivers, troubleshooting route issues and tracking delivery statuses in real-time.

3. Warehouse & Order Coordination

• Liaise daily with the warehouse team to ensure incoming stock has allocated space.
• Seamlessly pass customer orders to the warehouse pick-and-pack team, ensuring tight turnaround times.
• Maintain accurate, real-time inventory records by updating our central operations software.

Qualifications & Experience

• Tech-Savvy: Familiar with using and learning new technology.
• Detail-Oriented: A track record of handling documentation (like bills of lading, commercial invoices, or customs forms) with zero errors.
• Communication: Excellent interpersonal skills to coordinate smoothly between warehouse staff, drivers, and the broader office team.
• Problem Solver: Ability to think on your feet when a delivery route goes off schedule or a shipment is delayed.
• Experience in logistics is a bonus

What you'll need:

• Full working rights in Australia and based in Sydney
• Fluent in Mandarin and English (written & verbal)
• A current Australian driver's license

Why you’ll love it here:

• Real career growth — clear pathways and recognition when you deliver results
• Long-term security — join a stable, growing business
• A supportive, collaborative team — we value initiative, teamwork and we have each other's backs
• A portfolio worth representing — work with brands and products that stand for quality, legacy and trust
• Exposure across the industry — gain a 360-degree view of FMCG, from supplier to shelf

Pay: $65,000.00 – $80,000.00 per year

Work Location: In person