Company Description

Strait Link has a proud history of being a vital link between Victoria and Tasmania, providing daily sea freight services between Port of Melbourne in Victoria and the Port Burnie in Tasmania. We contribute to the Australian economy by being a key part of the supply chain between Tasmania and the Australian mainland, connecting local Australian customers to markets across the world.

Everyday our people, on vessels, at our ports and in our offices play a vital role in connecting local Australian customers to markets across the world.

As an employer of Australian seafarers, we take pride in developing the next generation of seafarers and are always on the lookout for talented people to join our inclusive, local community minded and enterprising workforce.

An inclusive workplace, works for everyone:

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Strait Link acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia.

Company Values

Our values Care, Trust, Connected are the foundation of everything we do here at Strait Link. They underpin how we go about performing our roles and activities every day when we are at work and representing the Strait Link business.

About the role

We are seeking a professional and customer-focused Operations Support/ Administrative Assistant to support the efficient day-to-day operations of our Administration Department.

This role is responsible for delivering high-quality service to internal and external stakeholders while ensuring accurate documentation, compliance, and smooth office operations.

Key Responsibilities

Perform general administrative and freight office duties
Process and maintain accurate documentation and reports
Provide excellent customer service to internal and external stakeholders
Assist with payment processing and reconciliation
Support compliance with company policies, procedures, and audit requirements
Carry out reception and general office support duties as required
Communicate business updates and information to team members
Contribute to team activities, training, and continuous improvement

Skills & Experience

Strong administration skills in a busy environment
Excellent communication and customer service skills
High attention to detail and accuracy
Ability to meet deadlines and follow processes
Team-oriented with a proactive approach
Good working knowledge of Microsoft Office (Excel)
Logistics or freight experience (desirable)

About You

Professional and reliable
Strong team player with a positive attitude
Adaptable in a fast-paced environment
Passionate about delivering quality service

Due to the high volume of applications, only shortlisted candidates will be contacted. We thank all applicants for their interest.