Team Leader Spatial and Customer Information

Here at CBCity

The City of Canterbury Bankstown is one of the largest councils in NSW with one of the most culturally, socially and economically diverse communities. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 385,000 residents.

The role

We are seeking an experienced Team Leader Spatial and Customer Information to lead Council’s Spatial and Customer Information function through customer-focused services and accurate spatial information systems.

Reporting to the Coordinator Information Management, this role will be responsible for leading the team, managing Council’s Geographic Information System, property system and related datasets, and supporting the delivery of high-quality spatial products and services to internal and external customers.

This position also plays an important role in enhancing the customer experience through continuous improvement, service monitoring, stakeholder engagement and effective team leadership.

Duties will include but not be limited to:

• Provide effective people leadership, coaching and support to team members to achieve outcomes.
• Lead the delivery of Council’s Spatial and Customer Information function.
• Manage Council’s Geographic Information System and property system, including datasets, spatial analysis and related services.
• Manage and maintain Council’s property numbering policy and process.
• Manage and maintain Council’s Name and Address Register.
• Deliver high-quality customer service to internal and external customers.
• Review services, monitor service levels and identify opportunities for continuous improvement.
• Lead special projects as required.

For a full list of duties, click HERE to review the position description.

The successful applicant will have:

• Tertiary qualifications in Spatial Information, GIS or a related discipline.
• Current Class C Driver’s Licence.
• Demonstrated experience leading people and teams to achieve outcomes.
• Experience in Spatial Information related services.
• Specialised knowledge and experience in property, GIS and related systems.
• Strong written and verbal communication skills, with the ability to explain technical concepts to technical and non-technical audiences.
• Sound collaboration and negotiation skills, with the ability to build effective stakeholder relationships.
• A demonstrated commitment to Council’s values.

The salary range for this opportunity starts at  $126,229 (Grade J, Step 1) plus 12% super.

Click HERE to access salary information for all steps within the designated Grade.

What’s in it for you?

• Permanent full-time opportunity.
• Salary from $126,229 + 12% superannuation.
• Supportive and collaborative team environment.
• Opportunity to lead a specialist team delivering important information services across Council.
• Access to Council’s employee benefits, including health and wellbeing programs, learning and development opportunities and flexible working arrangements.

You will need to submit your application via the ‘Apply’ button below and create a login using your email address and upload a:

• Resume; and
• Cover Letter addressing the selection criteria within the position description and explaining your suitability for the role.

Applications close 26 June 2026

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at ***********@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.