Business Support Team Leader

Lead and develop a high-performing Business Support team within the Environment and Regulation Division.
Serve as a key point of contact for external customer inquiries related to Environment and Regulation.
Ensure compliance with legislative and regulatory requirements while promoting a culture of continuous improvement.
Manage annual budgets and monitor team performance to drive efficiencies and enhance service delivery.

About Us

Sutherland Shire Council is dedicated to fostering a vibrant, inclusive community by providing essential services and support to our residents. We are committed to sustainable development and environmental stewardship, ensuring a healthy and safe environment for all.

By joining our team, you will be part of an organisation that values innovation, teamwork, and customer service while offering opportunities for professional growth and development.

About The Role

The Business Support Team Leader plays a pivotal role in leading the Business Support team within the Environment and Regulation Unit. This position is responsible for ensuring the team effectively addresses inquiries related to Environmental and Regulation, Development Compliance, and other related areas. The Team Leader will provide high-level support to Managers and Team Leaders, facilitating smooth operations and promoting a culture of excellent customer service.

This role encompasses leadership responsibilities, including coaching and developing team members, managing the annual budget, and promoting a safe and healthy workplace. The ideal candidate will leverage their expertise to implement process improvements and drive organisational growth while embodying the values of the Council.

Who We're Looking For

We are seeking an experienced leader with a strong background in business administration and environmental regulation. The ideal candidate will possess a blend of supervisory experience, operational support expertise, and a commitment to customer service excellence.

Tertiary qualifications in Business Administration or a related field.
Demonstrated experience supervising staff and monitoring performance.
Proven ability to manage budgets and provide business support at a senior level.
Strong organisational and problem-solving skills, with a focus on process improvement.

In addition to the required qualifications, candidates should demonstrate adaptability in a fast-paced environment, advanced clerical and administration skills, and proficiency in digital workflow tools. Previous experience in local government and knowledge of relevant environmental legislation will be advantageous.

Join our Team and Grow with Us!

If you are ready to take on a challenging and rewarding role that makes a real difference in the community, apply now to join our team at Sutherland Shire Council!

Apply by responding to our online application questions and submitting your resume outlining why we are a great fit!
Get your application in by 11.59pm: Thursday 18 June 2026
Interview date: Interviews will be facilitated within 3 weeks of the closing date
Package: $88,129-$93,415 gross p.a. plus 12% superannuation.
Hours of work: Permanent Full Time. You will have the option of a 19 day month through Council’s flex system.
To benefit your wellbeing you will have access to fitness passport, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.

Suitable candidates are subject to pre-employment screening which includes Reference Checks, Work Rights Verification, Identity and Functional/Medical History Checks, and will also include a Criminal History, Qualification and Working with Children Check. Employment is subject to clearance of all these checks.

Reach out to Greg McCarthy *********@ssc.nsw.gov.au Senior Manager Environment and Regulation for any job specific enquiries.
Alison Wady *****@ssc.nsw.gov.au Talent Acquisition Business Partner, can assist with any recruitment related enquiries.

Click on the link to check out the Position Description

Council is a Child Safe Organisation and is committed to ensuring the NSW Government’s Child Safe Standards are incorporated in our procedures, practices, programs, and events.