ASD 4 Security Support Officer & ASD 5 Security Advisor

The Opportunity

ASD Security Operations is responsible for managing and mitigating physical security risks across the organisation to enable the secure delivery of ASD’s mission. The team implements and maintains physical security controls, coordinates contracted security services, and provides timely, practical security advice. Core deliverables include incident triage and management, stakeholder engagement, data collection and reporting, and continuous improvement of security processes to strengthen organisational resilience.

The ASD 4 Security Support Officer provides operational support for day-to-day physical security activities. Working under supervision, the role focuses on responding to enquiries, supporting access and contractor coordination, and following established procedures. The position plays a key role in maintaining frontline service delivery while escalating more complex issues.

Key duties:

• Respond to enquiries and escalate matters as required
• Support coordination of contracted guard services, including liaising and escorting
• Follow established procedures to assist with daily security operations
• Complete required training, including security systems and mandatory learning
• Identify and raise issues for escalation

The ASD 5 Security Advisor independently supports physical security operations and contributes to incident response and coordination activities. Working under limited direction, the role manages routine workflows, undertakes incident triage, and engages stakeholders, while contributing to reporting and incremental process improvements.

Key duties:

• Manage enquiries and ensure appropriate escalation
• Triage and resolve low- to medium-complexity security incidents
• Coordinate contracted guard services, including liaison and tasking
• Contribute to reporting, data collection, and process improvement activities
• Support team operations, including communication, training compliance, and assisting junior staff

Further information can be found at: I’m changing my career | Australian Signals Directorate (asd.gov.au)

ASD is seeking applicants to fill current and anticipated vacancies and to create a merit pool for future vacancies. In line with the Australian Public Service Commissioner’s Direction 2022, upon completion of the recruitment activity, the merit pool will be available to locations across Australia.     

Our Ideal Candidate

An ASD 4 Security Support Officer requires a foundational understanding of protective security practices and the ability to apply policies and procedures to routine tasks. The role supports service delivery through reliable task execution, effective communication, and a willingness to learn.

Key skills:

• Ability to follow policies, procedures, and guidance to support protective security outcomes
• Effective communication skills to engage with stakeholders and work collaboratively in a team
• Strong attention to detail and organisational skills to manage tasks and maintain accuracy
• Willingness to learn, build knowledge, and develop capability in a security environment
• Follows procedures and guidance consistently
• Demonstrates reliability and accountability for own tasks
• Willingness to learn and build capability
• Works effectively as part of a team
• Communicates clearly in routine situations
• Shows attention to detail and accuracy
• Seeks feedback and applies it to improve performance

An ASD 5 Security Advisor demonstrates sound understanding of protective security principles and applies policy and procedures to moderately complex scenarios. The role requires initiative, judgement, and the ability to manage workflows while providing practical advice and supporting team outcomes.

Key skills:

• Ability to analyse security risks and provide informed, policy-aligned protective security advice
• Strong stakeholder engagement and communication skills, with the ability to tailor messaging to different audiences
• Capability to manage priorities independently while contributing to team coordination and performance
• Sound research, analytical and reporting skills to support decision-making and continuous improvement
• Exercises sound judgement in own work area
• Works independently while contributing to team outcomes
• Applies policy and procedures to solve problems
• Builds and maintains positive stakeholder relationships
• Effectively manages time and competing priorities
• Shares knowledge and supports less experienced staff
• Communicates clearly with a broader range of stakeholders

Application Closing Date: Wednesday 17th June 2026

For further information please review the job information pack, reference ASD/03024/26 on www.asd.gov.au/careers.