Information & Communication Technology

The System Implementation Specialist will review local business processes, best practices and design change improvement plans to the Company Proprietary Systems which will meet local and HQ requirements. The specialist will work closely with stakeholders to identify pain points, opportunities and will collaborate with functional teams to roll-out new systems.&nbsp;The Specialist will customise and optimise the company's proprietary Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems by assessing the current local operation within the Acer Oceanic region.&nbsp;The Specialist will work with HQ Service team, HQ IT team, and other countries to ensure that integration meets Pan Asia business requirements and delivers value to the Company. This includes improved efficiency, productivity, customer satisfaction and cost reduction.&nbsp; <h3>Benefits</h3> <h3>Task & responsibilities</h3><ul style="list-style-type:disc;"><li>Manage the end-to-end integration process of various systems.&nbsp;</li><li>Collaborate with cross-functional teams to gather requirements for system development.&nbsp;</li><li>Identify and manage project risks and issues and develop mitigation plans.&nbsp;</li><li>Develop and manage project plans, budgets, and timelines for the implementation of the Acer proprietary ERP and CRM systems.&nbsp;</li><li>Collaborate with local stakeholders, including service logistics teams, IT and executive leadership management to understand local needs and priorities to ensure successful delivery of the project.&nbsp;</li><li>Collaborate with HQ technical teams to ensure smooth integration and effective interaction among systems.&nbsp;</li><li>Lead project in requirements gathering, system design, configuration, testing, and launch of new systems.&nbsp;</li><li>Develop and implement change management strategies, including training programs and communication plans, to ensure successful adoption of the new systems.&nbsp;</li><li>Monitor and report on project progress, risks, and issues, taking appropriate action to ensure successful delivery of the project.&nbsp;</li><li>Customize the Systems for Acer Oceanic Service to enable the whole supply chain to be more efficient.&nbsp;</li><li>Update data sources between Acer Oceanic and other Acer Pan Asia regions to optimise the results of data analytics.&nbsp;</li><li>Identify the root causes of the problems and find purpose solutions.&nbsp;</li><li>Conduct data analysis to monitor performance, identify issues, and implement solutions to improve efficiency and effectiveness of service logistics planning./&nbsp;</li><li>Analyse data to ensure that the supply of spare parts to fulfill customer needs.&nbsp;</li><li>Resolve potential shortage or surpluses parts by managing inventory levels.&nbsp;</li><li>Minimize lead time and the costs by analyzing the operation flow.&nbsp;</li><li>Ensure smooth cooperation flow among different departments (e.g. HQ and IT team)&nbsp;</li><li>Maintain positive working relationship between ODMs and Vendors.&nbsp;</li></ul> <h3>Qualification & experience</h3>Experience, skills, and competencies&nbsp;<ul><li>In-depth knowledge of Acer Proprietary Software Systems&nbsp;</li><li>Project Management&nbsp;</li><li>At least 3 years’ experience in a supply chain management; minimum 2 years’ in after-sales planning in IT industry.&nbsp;</li><li>Possess a deep understanding of the after-sales services workflow in a large IT company, including experience in effectively communicating with both headquarters and subsidiaries to ensure the demand planning process is aligned with business objectives.&nbsp;</li><li>Great time management and organization skills.&nbsp;</li><li>Great communication skills.&nbsp;</li><li>Able to identify/find problems and provide solutions.&nbsp;</li><li>Advanced knowledge of supply chain management.&nbsp;</li><li>Advanced computer skills, primarily Microsoft Excel, PowerPoint.&nbsp;</li></ul>&nbsp;Minimum educational requirement&nbsp;<ul><li>Bachelor’s Degree / Graduate Certificate Desirable&nbsp;</li><li>MIT-Micro master supply chain management&nbsp;</li></ul>

Annual

Do you have experience in Supply Chain Management role?

Do you have experience in IT Project Management

Do you have IT industry experience n an after-sales planning role, with a deep understanding of the after-sales service workflow?

The Systems Implementation Specialist will review the company’s business processes and design, and new proprietary systems in supply chain management.

Systems Implementation Specialist - Customer Service

Full time

This JOB position of ICT Business Analyst is advertised by ALFA PTY LTD, ABN NO. 27631511905, having its head office in Melbourne and branches in Sydney &amp; AdelaideWorking in the position of ICT Business Analyst atleast for a period of 5 years in the ICT &nbsp;Software Solutions provider for ERP / Educational Training industryReporting to the project director or senior positionShould have the knowledge of Identifying the need for conducting software training programs and workshops in the field of Education, online Portals, E-commerce as the technology has advanced and software has become an essential part of salesShould be knowing how to conduct technical of functional presentations of ICT software’s on regular basis, assisting the pre-sales team to bring in new accounts and clients&nbsp;Must to have knowledge of installation of mobile applications on Android and IOS platforms on demonstration servers and creating users for trial run and demonstration purposespreparing technical and commercial proposals for Alfa Software solutionsCreating business reports on the integration of essential software and tools. This also included coordinating with the University/College/Department staff to understand the requirements of the end-user and prepare training material as per the needs.Should have knowledge of systems &amp; software installationsAnalysing the need of the end-user and discussing the same with the developers.Planning and preparing business architecture reports and act as a bridge between the developers &amp; users.Delivered exceptional follow-up and support to the attendees of the workshop and training program. This includes troubleshooting the installed software and resolving any issues that arose after the program was overShould be able to travel and relocate based on the project and training scheduleSalary will be offered as per the industry standard between AUD 88,000.00 to AUD 99,000.00, based on experience &nbsp;&nbsp;&nbsp;

Work as a Software Consultant with an experience team offering Educational software solutions to new and existing clients, across Australia

ICT BUSINESS ANALYST

We are seeking an experienced Senior Consultant – Adobe Personalization, Journeys &amp; Commerce to support enterprise digital transformation and technology initiatives involving Adobe Experience Cloud solutions.The successful candidate will work closely with clients, business stakeholders and technical teams to analyse business requirements, assess existing processes and translate business needs into functional and technical solutions. The role will focus on digital experience, personalisation, customer journey orchestration and commerce solutions, ensuring that technology solutions are aligned with business and customer experience objectives.The position will also support solution design, implementation, testing and continuous improvement across Adobe Experience Cloud and associated digital technologies.&nbsp;&nbsp; <h3>Benefits</h3><ul><li>Opportunity to work on global enterprise digital transformation projects.</li><li>Exposure to leading Adobe Experience Cloud technologies.</li><li>Collaborative and innovative consulting environment.</li><li>Professional development, certification support, and career progression.</li><li>Competitive salary aligned with market standards.</li></ul> <h3>Task & responsibilities</h3>The role will involve, but will not be limited to, the following responsibilities:<ul><li>Analyse, formulate and document client business requirements relating to digital experience, personalisation, customer journey orchestration and commerce solutions.</li><li>Work closely with clients, business users and stakeholders to understand business processes, customer journeys, operational requirements and technology needs.</li><li>Analyse existing business processes and workflows, identify gaps, inefficiencies and opportunities for improvement, and recommend appropriate system functionality and process improvements.</li><li>Advise clients on personalisation, customer journey orchestration, digital experience and commerce strategies, aligned with their business objectives and customer experience goals.</li><li>Translate business requirements into functional requirements, specifications and technical solution designs for implementation by technical and development teams.</li><li>Design scalable functional solutions aligned with business requirements, technology capabilities and customer experience objectives.</li><li>Lead or participate in enterprise digital transformation initiatives and technology implementation projects involving Adobe Experience Cloud solutions.</li><li>Work with Adobe Experience Manager (AEM), Adobe Workfront, DAM/MRM solutions, AI/Martech platforms and other associated technologies, as applicable to project and client requirements.</li><li>Develop and maintain functional specifications, process documentation, solution documentation and other project artefacts required for the design, development and implementation of solutions.</li><li>Apply appropriate process and data modelling techniques to support clear documentation of business and system requirements.</li><li>Support the development and execution of system testing and validation activities, including assisting with test plans and validating that delivered solutions meet agreed business requirements.</li><li>Coordinate with clients, business users, technical teams, developers and other cross-functional stakeholders throughout the project lifecycle to ensure requirements are clearly understood and effectively translated into solutions.</li><li>Provide guidance, recommendations and subject-matter input to support solution and project decision-making, ensuring alignment between business requirements, technology capabilities and project objectives.</li><li>Participate in solution implementation, deployment and post-implementation activities, as required by business and project requirements.</li><li>Ensure compliance with organisational policies, confidentiality requirements, project delivery standards and applicable client requirements.</li></ul><blockquote>Specific responsibilities may vary depending on business, client and project requirements.</blockquote>&nbsp;&nbsp;&nbsp; <h3>Qualification & experience</h3>Essential Skills &amp; Experience<ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.</li><li>Extensive experience delivering enterprise digital transformation projects using Adobe Experience Cloud.</li><li>Demonstrated expertise in Adobe Personalization, Customer Journey Orchestration, and Digital Commerce solutions.</li><li>Experience working with one or more of the following Adobe technologies:</li></ul>o Adobe Experience Manager (AEM)o Adobe Workfronto Adobe Experience Platform (AEP)o Adobe Journey Optimizero Adobe Targeto Adobe Analyticso Digital Asset Management (DAM)o Marketing Resource Management (MRM)<ul><li>Proven experience designing enterprise digital solution architecture for large-scale digital transformation initiatives.</li><li>Strong understanding of customer experience (CX), digital marketing technologies, and omnichannel engagement.</li><li>Excellent stakeholder management, consulting, presentation, and communication skills.</li><li>Experience working with cross-functional and geographically distributed project teams.</li></ul>Desirable<ul><li>Adobe Experience Cloud certifications.</li><li>Experience with AI-driven marketing technologies and Customer Data Platforms (CDPs).</li><li>Knowledge of cloud platforms including Microsoft Azure, AWS, or Google Cloud.</li><li>Experience in consulting or professional services environments.</li><li>Agile and Scrum delivery experience.</li></ul>&nbsp;&nbsp;

Join a growing digital team delivering innovative Adobe Experience Cloud solutions for enterprise clients.

Senior Consultant – Adobe Personalization, Journeys & Commerce

We are recruiting for a Reporting and Dashboard Specialist to work within our People and Corporate Services directorate.&nbsp;

Thorne Habour Health is currently looking for a Reporting and Dashboard Specalist  to work within People and Corporate Services 

Reporting and Dashboard Specialist

The Business Analyst at Clitic is responsible for understanding business requirements, design process improvements, and support implementation of technology solutions by collaborating with stakeholders and technical teams to deliver efficient and high-quality outcomes. &nbsp; <h3>Benefits</h3><ul><li>Opportunity to work as part of a dynamic team with growth opportunities</li><li>Hybrid working</li></ul> <h3>Task & responsibilities</h3><ul style="list-style-type:disc;"><li>Analyse business requirements and understand business/IT landscape, constraints, and system dependencies</li><li>Conduct requirement workshops (JAD sessions) and translate business needs into detailed functional, process, and system specification documents</li><li>Perform gap analysis and define target process flows and contribute to solution designs</li><li>Contribute to process modelling, data modelling, and integration design</li><li>Ensure knowledge assets are updated and reusable across projects</li><li>Support deployment planning and execution in line with project timelines</li><li>Identify and mitigate risks related to cutover and data migration</li><li>Coordinate with cross-functional teams to ensure smooth system go-live</li><li>Assist in training, knowledge sharing, and user onboarding activities</li><li>Provide post-deployment support and track effectiveness of implemented solutions</li><li>Provide functional inputs for system behaviour, integrations, and frontend interactions</li><li>Utilize Backbase platform knowledge to assist in digital solution design and implementation discussions</li><li>Assist in resolving requirement clarifications during development lifecycle</li><li>Communicate issue status and solutions effectively to stakeholders</li></ul> <h3>Qualification & experience</h3><ul style="list-style-type:disc;"><li>Bachelor’s / Master’s Degree in an IT (or related) discipline&nbsp;</li></ul><ul><li>10+ years’ experience as a programmer/ developer&nbsp;</li><li>Backbase front end developer Certification</li><li>Good experience working in software solutions for financial sector&nbsp;</li><li>Exposure to SQL, HTML5, ReactJS, RESTAPI and Backbase 5</li><li>Strong banking domain understanding including regulatory compliance needs, AML, lifecycle management of banking products</li><li>Business analysis and requirement gathering experience</li><li>Process modelling and documentation experience</li><li>Agile methodology experience</li><li>Strong stakeholder management skills (including customer).</li><li>Advanced skills in problem solving, decision making and critical thinking.</li><li>Excellent written and verbal communication skills</li><li>Ability to work effectively in a team and lead junior technical members&nbsp;</li></ul>

Work with leading clients to analyse business challenges, optimise processes, and deliver innovative technology outcomes.

ICT Business Analyst

<ul><li>Multimedia Specialists and Web Developers create and manage wide range of digital content.</li><li>Develop and maintain websites and web applications</li><li>Create videos, animations, graphics and audio content.</li><li>Use various computer software, programming languages adn digital tools</li><li>Design interactive and engaging digital content for businessess and organisations.</li><li>Maintain and update digital platforms to ensure they remain functional and user friendly.</li></ul> <h3>Benefits</h3><ul style="list-style-type:disc;"><li>Professional development opportunities.</li><li>Opportunities to build and improve technical skills.</li><li>Opportunities to develop creative and digital &nbsp;skills.</li><li>Potential fo high salaries as experience adn expertise increase.</li><li>Salary packaging may be available depending on the employer.</li><li>Health insurance benefits may be available.</li><li>Paid annual and personal leave.</li><li>Superannuation benefits.</li></ul> <h3>Task & responsibilities</h3><ul><li>Creating and designing websites.</li><li>Creating and managing digital content, including:</li><li>videos</li><li>Animations</li><li>Graphics</li><li>Audio</li><li>Interactive applications</li><li>Using computer programming languags and multimedia software.</li><li>Working with IT teams to maintain website security.</li><li>Ensures websites and digital content are legally backed up.</li><li>Assisting organisations with planning and improving their online services.</li><li>Developing and updating digital solutions to improve user experience and online functionality.</li></ul> <h3>Qualification & experience</h3><ul><li>Most positions in this group require a Bachelor's Degree or higher.</li><li>At least five years of relevant work experience may sometimes be accepted instead of a degree.</li><li>A relevant industry certification may also be accepted as an alternativeto formal qualifications.</li><li>Some positions may require additional relevant work experience.</li><li>On the job training may be required depending onthe &nbsp;empployer and role.</li><li>Employers may consider a combination of education, industry experience, technical skills and certification.</li></ul>&nbsp;&nbsp;

Multimedia Specialist creates videos, photos, graphics, and other digital content to promote the organisation and engage its audience.

MULTIMEDIA SPECIALIST

Sognos Solutions Pty Ltd is an Australian technology consulting company headquartered in North Sydney, New South Wales. The company specialises in digital transformation, enterprise business applications, customer relationship management (CRM), field service management, cloud solutions, systems integration and ICT consulting services. Sognos partners with organisations across a diverse range of industries to deliver innovative technology solutions that improve business processes, operational efficiency and customer outcomes. With a strong focus on innovation, collaboration and delivering value-driven solutions, Sognos helps clients leverage technology to support sustainable business growth and achieve their strategic objectives.Sognos Solutions Pty Ltd is seeking a motivated and detail-oriented ICT Business Analyst to join our growing team. This full-time position is ideal for candidates with one to two years of relevant professional experience who are passionate about analysing business requirements, improving business processes and supporting the successful delivery of ICT solutions.The successful candidate will work closely with business stakeholders and technical teams to identify business needs, analyse existing systems, document business and functional requirements, evaluate ICT solutions, and support the implementation of technology initiatives that improve operational efficiency and business performance. <h3>Benefits</h3>&nbsp;<ul><li>Competitive salary package plus superannuation.</li><li>Full-time permanent employment with long-term career opportunities.</li><li>Professional development and continuous learning opportunities.</li><li>Opportunity to work on innovative ICT consulting and digital transformation projects.</li><li>Exposure to enterprise business applications, systems integration and cloud-based technologies.</li><li>Supportive, collaborative and inclusive team environment.</li><li>Opportunity to work with experienced professionals across multidisciplinary teams.</li><li>Annual leave, personal leave and other employment entitlements in accordance with the National Employment Standards.</li></ul> <h3>Task & responsibilities</h3><ul><li>Consult with business stakeholders to identify business needs, objectives and operational requirements.</li><li>Elicit, analyse and document business, functional and system requirements for ICT solutions.</li><li>Analyse existing business processes and systems to identify opportunities for improvement and increased operational efficiency.</li><li>Prepare business requirement documents, functional specifications, workflow diagrams and other project documentation.</li><li>Evaluate business requirements and recommend appropriate ICT solutions that align with organisational objectives.</li><li>Liaise with software developers, solution architects, testers and project teams throughout the software development lifecycle.</li><li>Support system implementation, integration, testing, User Acceptance Testing (UAT) and deployment activities.</li><li>Monitor and evaluate implemented solutions to ensure they meet business and user requirements.</li><li>Prepare user documentation, reports and training materials to support system implementation and adoption.</li><li>Provide post-implementation support and contribute to the continuous improvement of business systems and processes.</li></ul> <h3>Qualification & experience</h3>&nbsp;<ul><li>Bachelor's or higher degree in Information Technology, Computer Science, Information Systems, Business Information Systems or a related discipline.</li><li>1–2 years of relevant professional experience as an ICT Business Analyst or in a similar ICT role.</li><li>Demonstrated ability to gather, analyse and document business, functional and system requirements.</li><li>Strong analytical, problem-solving and critical thinking skills with the ability to evaluate business processes and recommend appropriate ICT solutions.</li><li>Experience preparing business requirement documents, functional specifications, process maps and related documentation.</li><li>Understanding of the Software Development Life Cycle (SDLC) and business analysis methodologies.</li><li>Strong interpersonal, written and verbal communication skills, with the ability to collaborate effectively with business stakeholders and technical teams.</li><li>Ability to manage multiple tasks, prioritise workloads and work effectively in a collaborative team environment.</li><li>Experience with enterprise business applications, systems integration or digital transformation projects will be highly regarded.</li></ul>

Join Sognos Solutions to deliver innovative ICT solutions, grow your career and help drive digital transformation across industries.

As an ICT Business Analyst, you will act as a key link between business stakeholders and technical teams.You will analyse business requirements, evaluate existing systems and processes, identify opportunities for improvement and support the design and implementation of ICT solutions.The role involves working across the full project lifecycle, from initial requirements gathering and analysis through to solution design, testing, implementation and ongoing optimisation.You will be expected to understand both the business problem and the technology solution, ensuring that proposed systems and improvements are practical, efficient and aligned with organisational objectives. <h3>Benefits</h3><ul style="list-style-type:disc;"><li>Full-time employment with an established Australian technology business.</li><li>Competitive salary package</li><li>Opportunity to work on ICT systems, business process improvement and technology projects.</li><li>Professional and collaborative working environment.</li><li>Opportunity to contribute to the continued growth and digital transformation of the business.</li></ul> <h3>Task & responsibilities</h3><ul style="list-style-type:disc;"><li>Engage with stakeholders to gather, analyse and document business and system requirements.</li><li>Analyse existing business processes, procedures and workflows and identify opportunities for improvement.</li><li>Conduct gap analysis, feasibility assessments and risk assessments.</li><li>Develop clear functional and technical specifications for ICT solutions.</li><li>Prepare process models, workflow diagrams, user requirements and system documentation.</li><li>Work collaboratively with developers, system architects and project managers throughout the project lifecycle.</li><li>Support system testing, including User Acceptance Testing (UAT), implementation and deployment activities.</li><li>Develop and maintain system and user documentation.</li><li>Facilitate stakeholder meetings, workshops and presentations.</li><li>Assist with change management, implementation and preparation of training materials.</li><li>Monitor system performance and identify opportunities for system enhancements and continuous improvement.</li><li>Support digital transformation initiatives and improvements to business systems.</li><li>Ensure proposed ICT solutions comply with relevant organisational policies and regulatory requirements.</li></ul> <h3>Qualification & experience</h3><ul style="list-style-type:disc;"><li>A Bachelor’s degree or higher qualification in Information Technology, Computer Science, Business Information Systems or a closely related discipline.</li><li>At least 5 years of relevant professional experience as an ICT Business Analyst, Business Analyst or in a closely related ICT role.</li><li>Demonstrated experience in requirements gathering, analysis and documentation.</li><li>Strong understanding of the Software Development Life Cycle (SDLC), including Agile, Waterfall or Hybrid methodologies.</li><li>Demonstrated experience preparing functional specifications and system documentation.</li><li>Experience with business process modelling and workflow documentation.</li><li>Proficiency with process modelling/documentation tools such as Microsoft Visio, Lucidchart or equivalent.</li><li>Strong analytical, problem-solving and critical-thinking skills.</li><li>Excellent written and verbal communication skills.</li><li>Demonstrated ability to work effectively with multiple stakeholders and manage competing priorities.</li><li>Ability to work independently as well as collaboratively within a project team.</li></ul>

Techpulse Solutions Pty Ltd is looking for a talented and motivated ICT Business Analyst to join our growing team in Tamworth, NSW.

Business/Systems Analysts


                        
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Jobs in Australia

Information and communication technology

8 available jobs

Systems Implementation Specialist - Customer Service

ICT BUSINESS ANALYST

Senior Consultant – Adobe Personalization, Journeys & Commerce

Reporting and Dashboard Specialist

ICT Business Analyst

MULTIMEDIA SPECIALIST

ICT Business Analyst

ICT Business Analyst