CEO & General Management

Bhullar Fuels Pty Ltd operates a retail fuel and convenience business in Hamilton, Victoria, serving local customers, passing motorists and the surrounding community. The business is seeking an experienced and capable Retail Manager to take responsibility for the effective day-to-day management of the retail operation and to contribute to its continued development and commercial performance.We are seeking a motivated Retail Manager to oversee the daily operations of the retail fuel and convenience business. The successful applicant will be responsible for coordinating staff, maintaining appropriate stock levels, monitoring sales and operating performance, managing customer service standards, coordinating suppliers and ensuring that the premises operate efficiently and in accordance with relevant workplace, health, safety and retail requirements.This is a hands-on management position requiring strong organisational ability, commercial awareness, leadership skills and the capacity to make sound operational decisions in a busy retail environment. <h3>Benefits</h3>Full-time employment within an established local retail business.A responsible management position with involvement across staffing, operations, stock, customer service and business performance.A supportive working environment and the opportunity to contribute directly to the ongoing development of the business.Competitive remuneration commensurate with the successful applicant's skills, experience and responsibilities. <h3>Task & responsibilities</h3>Manage and coordinate the day-to-day operations of the retail fuel and convenience premises, ensuring that all areas of the business operate efficiently and customers receive a consistently high standard of service.Supervise, coordinate and support retail employees, including allocating duties, preparing staff rosters, monitoring attendance and ensuring appropriate staffing coverage across trading periods.Provide day-to-day leadership to staff and promote a professional, productive and customer-focused workplace environment.Monitor employee performance and provide guidance, instruction and feedback to staff regarding their responsibilities, customer service, workplace practices and operational standards.Assist with recruitment, induction and training of retail staff and ensure employees understand workplace procedures and their individual responsibilities.Monitor daily sales activity and retail performance, identify operational issues and implement practical measures to improve efficiency, customer service and commercial outcomes.Maintain appropriate stock levels across fuel, convenience products and other retail merchandise by monitoring inventory movements, reviewing stock requirements and coordinating replenishment.Coordinate stock receiving, storage and merchandising activities and ensure products are appropriately displayed, priced and available for customers.Liaise with suppliers and distributors regarding orders, deliveries, stock availability, pricing and other matters affecting the operation of the business.Monitor stock movements and assist with identifying discrepancies, damaged goods, wastage, unusual stock movements and other inventory issues.Maintain appropriate merchandising standards throughout the retail premises, including product presentation, displays, promotional material and general store appearance.Monitor pricing and promotional activities and ensure that relevant pricing and promotional information is accurately presented to customers.Monitor customer service standards and respond appropriately to customer enquiries, complaints and feedback, resolving issues wherever possible in a professional and timely manner.Maintain accurate operational records, including sales information, stock records, staff-related records, supplier information and other documentation required for the effective management of the business.Assist with cash handling and reconciliation procedures, monitor daily takings and ensure appropriate controls are followed for financial and transaction-related activities.Monitor operating expenses and identify opportunities to improve resource utilisation and reduce unnecessary operational costs without compromising service quality.Coordinate routine cleaning, presentation and general upkeep of the retail premises and ensure the business is maintained to an appropriate standard for customers and staff.Monitor equipment, facilities and operational areas and arrange appropriate maintenance or repairs when issues arise.Ensure staff follow workplace health and safety procedures and take appropriate action when hazards, incidents or unsafe practices are identified.Maintain awareness of relevant retail, workplace, health and safety, environmental and fuel-site requirements and ensure operational practices are consistent with applicable obligations.Assist in maintaining appropriate procedures for the safe handling and sale of fuel and retail products and ensure employees are appropriately instructed in relevant operational practices.Monitor customer and staff safety within the premises and take appropriate action in response to incidents, hazards or operational concerns.Coordinate opening and closing procedures and ensure that required operational, security and cash-handling processes are completed appropriately.Review daily operational requirements and allocate staff and resources according to customer demand, trading conditions and business priorities.Monitor customer traffic, sales patterns and product demand and provide management with practical observations regarding opportunities to improve the retail operation.Assist with implementing business initiatives, promotional activities and operational improvements designed to increase customer engagement and overall business performance.Maintain effective communication with business owners and senior management regarding staffing, sales, stock, customer issues, maintenance requirements and other operational matters.Identify operational risks and promptly escalate significant issues that may affect employees, customers, business continuity or commercial performance.Ensure the retail premises, sales areas, storage areas and associated facilities are maintained in an orderly and operational condition.Support the business in developing and maintaining strong relationships with regular customers and the local community through professional and consistent service.Ensure staff members follow established workplace policies and operational procedures while exercising appropriate managerial judgement where circumstances require a practical response.Analyse day-to-day operational information and use commercial judgement to recommend improvements to staffing, stock management, customer service and retail performance.Perform other reasonable management and operational duties associated with the effective running of the retail fuel and convenience business. <h3>Qualification & experience</h3>Previous at least one year experience in retail management, store management or a comparable supervisory position, preferably within a busy retail environment.Diploma level Qualifications in Business ManagementStrong people-management and leadership skills, with the ability to coordinate staff and maintain effective workplace standards.Demonstrated ability to manage competing operational priorities in a busy customer-facing environment.Sound understanding of stock control, retail merchandising, sales monitoring and day-to-day business operations.Strong customer service and communication skills.Good organisational and time-management skills.Commercial awareness and the ability to identify opportunities to improve operational efficiency and business performance.Ability to work independently, make practical decisions and take responsibility for day-to-day operational matters.Strong attention to detail and the ability to maintain accurate records and follow appropriate procedures.Ability to communicate effectively with employees, suppliers, customers and business management.A proactive and professional approach to workplace responsibilities.

Annual

Lead a thriving local fuel and convenience business, manage a great team, and play a key role in driving its day-to-day success and future growth.

Retail Manager

Full time

We are seeking an experienced and highly organised Office Manager to oversee the administrative operations of our family day care service. The successful applicant will play a key role in managing office systems, coordinating staff and educators, maintaining records, ensuring compliance with relevant legislation, and supporting the efficient delivery of services across the organisation.&nbsp; <h3>Benefits</h3>Competitive salary package.Supportive and professional work environment.Opportunity to contribute to the growth of a respected family day care service.Ongoing professional development opportunities. <h3>Task & responsibilities</h3>&nbsp; Plan, organise and review office administration procedures and service standards.&nbsp;&nbsp; Coordinate and supervise administrative staff, ensuring efficient workflow and service delivery.&nbsp;&nbsp; Manage educator and family records, enrolment documentation and confidential files.&nbsp;&nbsp; Oversee payroll administration, accounts processing, invoicing and fee reconciliation.&nbsp;&nbsp; Maintain office policies, procedures and document management systems.&nbsp;&nbsp; Liaise with educators, families, regulatory authorities and external service providers.&nbsp;&nbsp; Coordinate recruitment, onboarding, staff training records and performance documentation.&nbsp;&nbsp; Ensure compliance with family day care regulations, workplace policies, privacy obligations and relevant legislation.&nbsp;&nbsp; Monitor office budgets, supplies, equipment and service contracts.&nbsp;&nbsp; Prepare operational reports, correspondence and management information for directors.&nbsp;&nbsp; Assist management with strategic planning and continuous improvement initiatives.&nbsp;&nbsp; Ensure workplace health and safety requirements are maintained across administrative operations. <h3>Qualification & experience</h3>Diploma or higher qualification in Business Administration, Management or a related field.Minimum one years' experience in an office management or administration management role.Strong knowledge of office systems, records management and administrative procedures.Experience supervising staff and coordinating office operations.Excellent communication, organisational and problem-solving skills.Advanced computer skills including Microsoft Office and cloud-based administration systems.Experience in childcare, education, community services or family day care environments will be highly regarded.

Join a growing and supportive childcare organisation where you'll play a key leadership role and enjoy long-term career stability.

Office Manager

Other


                        
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Ceo and general management

2 available jobs

Retail Manager

Office Manager