Senior Dive Instructor/ Coxswain
The Trustee for CROCOMBE FAMILY DISCRETIONARY TRUST
Hospitality & Tourism / Other
Posted 02/06/2026
Closes 02/07/2026
South Townsville, 4810, Townsville, Queensland
Full time
Role Overview
Adrenalin Snorkel and Dive is seeking an experienced Senior Dive Instructor / Coxswain to join our team in Townsville, Queensland. This hands-on role combines scuba instruction, customer service, and marine tourism, delivering exceptional experiences on the Great Barrier Reef, Museum of Underwater Art (MOUA), and SS Yongala Wreck.
The successful candidate will be responsible for conducting scuba diving activities and training, ensuring guest safety, maintaining equipment, and contributing to the day-to-day operation of our marine tourism business. This position requires a strong commitment to safety, professionalism, environmental stewardship, and outstanding customer service.
Key Responsibilities
- Conduct PADI scuba diving courses and introductory diving experiences
- Guide certified divers and snorkellers in open water environments
- Deliver safety briefings and environmental presentations
- Supervise guests during diving and snorkelling activities
- Assist with vessel preparation, maintenance, loading, and cleaning
- Maintain scuba equipment and ensure operational readiness
- Mentor Divemaster trainees and junior team members
- Respond to emergency situations and provide first aid when required
- Deliver exceptional customer service to domestic and international guests
Benefits
Benefits
- Competitive salary package plus superannuation
- Opportunity to work on the World Heritage-listed Great Barrier Reef
- Ongoing professional development and training opportunities
- Supportive and inclusive team environment
- Diverse role combining scuba instruction, vessel operations, and marine tourism
- Career progression opportunities within a growing tourism business
- Employee discounts on diving courses, equipment, and tours
- Flexible roster arrangements where operationally possible
- Tropical North Queensland lifestyle with year-round access to reef and island adventures
- Opportunity to mentor Divemaster trainees and develop leadership skills
- Work alongside passionate marine tourism professionals committed to safety, conservation, and exceptional guest experiences
Task & responsibilities
- Conduct PADI scuba diving courses from entry-level through to professional-level programs in accordance with PADI Standards and Procedures.
- Deliver Discover Scuba Diving experiences and supervise certified divers in open water environments.
- Lead guided scuba diving and snorkelling tours at the Great Barrier Reef, SS Yongala, and Museum of Underwater Art (MOUA).
- Conduct passenger safety briefings, emergency procedures, and environmental awareness presentations.
- Monitor weather, sea conditions, and operational risks to ensure safe trip delivery.
- Supervise guests during water-based activities and ensure compliance with safety protocols.
- Respond to emergencies and administer first aid, oxygen, and emergency management procedures where required.
- Mentor, train, and supervise Divemaster trainees, instructor candidates, and junior crew members.
- Assist with crew scheduling, trip preparation, and daily operational planning.
- Maintain scuba diving equipment, compressors, cylinders, and vessel equipment to operational standards.
- Conduct pre-departure vessel checks and ensure compliance with Safety Management Systems (SMS).
- Assist with vessel handling, mooring operations, navigation, lookout duties, and passenger management.
- Maintain accurate training records, dive logs, equipment maintenance records, and incident reports.
- Promote marine conservation and environmentally responsible diving practices.
- Deliver exceptional customer service to domestic and international guests.
- Assist with loading, unloading, cleaning, and general maintenance of vessels and dive equipment.
- Contribute to continuous improvement initiatives relating to safety, customer experience, and operational efficiency.
- Represent the company professionally and uphold the organisation's reputation as a leading Great Barrier Reef tourism operator.
Qualification & experience
Essential Qualifications
- Current PADI Open Water Scuba Instructor certification
- Current Coxswain Grade 1 Near Coastal Certificate of Competency (or higher)
- Current First Aid and CPR certification
- Current Oxygen Provider certification
- Current Blue Card (or ability to obtain)
- Current professional diving medical certificate
Essential Experience
- Minimum three years' experience working as a scuba diving instructor in a commercial tourism or training environment
- Demonstrated experience conducting scuba diving courses, introductory diving programs, and guided diving activities
- Experience operating commercial vessels in accordance with AMSA regulations and safe operating procedures
- Strong understanding of dive safety, risk management, and emergency response procedures
- Proven ability to deliver exceptional customer service to domestic and international guests
- Experience working effectively within a team environment and supervising water-based activities
Desirable Qualifications & Experience
- PADI Specialty Instructor ratings
- PADI Master Scuba Diver Trainer (MSDT) rating
- Certificate IV in Training and Assessment (TAE40122) or equivalent
- Experience working on the Great Barrier Reef or within the marine tourism industry
- Experience mentoring Divemaster trainees or junior instructional staff
- Additional language skills
- Experience with vessel maintenance, equipment servicing, and marine operations
Personal Attributes
- Strong leadership and communication skills
- Professional, reliable, and safety-focused approach
- Passion for marine tourism, diving, and environmental conservation
- Ability to work in a physically demanding outdoor environment
- Flexible and adaptable with a positive attitude towards teamwork and customer service
The Trustee for CROCOMBE FAMILY DISCRETIONARY TRUST
At Adrenalin Snorkel and Dive, our mission is to create safe, memorable, and environmentally responsible marine experiences that inspire people to connect with and protect the Great Barrier Reef.
Based in Townsville, Queensland, we are proud to be one of the region's leading marine tourism operators, providing unforgettable experiences to the Great Barrier Reef, Museum of Underwater Art (MOUA), SS Yongala, and Magnetic Island. Every year, we welcome thousands of guests from around Australia and the world to experience the natural wonders of North Queensland.
Our Values
Our team is guided by five core values:
- Safety First – The wellbeing of our guests, crew, and marine environment is at the heart of everything we do.
- Exceptional Customer Experiences – We strive to exceed expectations and create lasting memories for every guest.
- Professionalism – We maintain high standards in training, operations, and customer service.
- Environmental Stewardship – We actively promote reef conservation, sustainable tourism, and responsible marine practices.
- Teamwork and Respect – We foster a supportive environment where every team member is valued and empowered to contribute.
Our Culture
We are passionate about creating an inclusive and welcoming workplace where people from diverse backgrounds can thrive. Our team includes marine professionals from around the world who share a love for the ocean, adventure, and delivering exceptional guest experiences.
We encourage continuous learning, professional development, and career progression. Whether you are an experienced Instructor, Coxswain, or aspiring marine tourism professional, you will be supported to develop your skills and grow within the industry.
Why join us?
- Work on the world-renowned Great Barrier Reef
- Be part of a passionate and experienced marine tourism team
- Opportunity to teach, guide, skipper vessels, and mentor future dive professionals
- Ongoing training and professional development opportunities
- Diverse and rewarding work environment where no two days are the same
- Contribute to marine conservation and environmental education
- Enjoy the lifestyle and natural beauty of Tropical North Queensland
At Adrenalin Snorkel and Dive, we don't just take guests to the reef—we create experiences that inspire a lifelong appreciation for the ocean and the incredible marine life that calls it home.
© 2026 - Philled Pty Ltd. All rights reserved.
We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.