Barista

About the Role

We are seeking an experienced and motivated Barista to join our cafe team.

The Barista is responsible for the preparation and service of coffee and other beverages, basic food handling, customer service, and maintaining a clean and efficient cafe environment. The role requires strong technical coffee skills, attention to detail, and the ability to work effectively in a fast-paced hospitality setting.

This position requires 1–2 years of relevant experience as a barista or in a similar cafe/hospitality role. A relevant qualification in hospitality or food and beverage service will be considered highly regarded.

Key Duties and Responsibilities

• Preparing and serving espresso-based beverages including cappuccinos, lattes, flat whites, and other specialty coffee drinks to a high standard 
• Operating commercial espresso machines, grinders, and related coffee equipment 
• Demonstrating beginner to intermediate-level knowledge and understanding of various types of coffee beans and associated coffee-making processes.
• Receiving and processing customer orders accurately, including special requests 
• Operating point-of-sale (POS) systems and handling transactions in accordance with company procedures 
• Maintaining consistency in beverage quality in line with Muffin Break standards 
• Explaining the quality and characteristics of coffee beans used in the outlet, including their source/origin, processing methods, flavor profile, aroma, and taste notes.
• Assisting with basic food preparation and presentation as required 
• Monitoring stock levels, replenishing supplies, and supporting inventory control processes 
• Maintaining cleanliness of the cafe, equipment, and service areas in compliance with food safety and hygiene regulations 
• Providing professional and friendly customer service at all times 
• Assisting customers with coffee recommendations by communicating bean characteristics and beverage options clearly and confidently
• Educating customers on product offerings, including the Muffin Break exclusive coffee blend 
• Working collaboratively with team members to ensure smooth daily operations 

Selection Criteria / Requirements

• Minimum 1–2 years’ experience as a Barista or in a similar cafe/hospitality role 
• Demonstrated ability to prepare espresso-based coffee to a professional standard 
• Must have a keen interest in coffee culture, brewing techniques, and product knowledge to provide an enhanced customer experience.
• Experience working in a fast-paced food and beverage environment 
• Strong customer service and interpersonal communication skills 
• Ability to follow workplace procedures, hygiene standards, and safety regulations 
• Knowledge of a range of coffee preparation methods (e.g., espresso, batch brew, cold brew) and non-coffee beverages 
• Ability to work effectively as part of a team and independently when required