Clinical Case Manager

An opportunity is available for an experienced Registered Nurse to step into a Clinical Case Manager role supporting residents within a retirement living and community care environment. The position focuses on coordinating integrated care services, ensuring residents receive the appropriate support to maintain independence, wellbeing and quality of life.

This role works closely with residents, families, care teams and external providers to coordinate clinical and community-based services, oversee care planning, and ensure compliance with aged care standards and funding programs.

• Provide holistic clinical case management for residents, promoting independence and enablement
• Conduct pre-entry and ongoing assessments to determine care needs and appropriate support services
• Develop, implement and regularly review comprehensive care plans
• Liaise with residents, families and external providers to ensure continuity of care
• Facilitate case conferences and risk assessments where required
• Monitor and guide Care Service Workers to ensure services are delivered to the required clinical standards
• Maintain accurate documentation and ensure compliance with aged care quality standards and regulatory requirements
• Support resident wellbeing by encouraging participation in meaningful activities and social supports
• Contribute to quality systems that support compliance with Aged Care Quality and Safety Commission requirements

• Registered Nurse with current AHPRA registration
• Minimum 3 years’ experience in a similar clinical or community care role
• Strong knowledge of community aged care programs
• Experience coordinating care within retirement living, community or residential aged care settings
• Ability to build strong relationships with residents, families and multidisciplinary stakeholders
• Strong documentation and administrative capability
• Intermediate Microsoft Office skills

• Bachelor of Nursing
• National Criminal History Check
• Driving License

This role suits a clinically experienced nurse who enjoys working autonomously while coordinating high-quality, person-centred care across a retirement living environment. The position offers the opportunity to make a direct impact on resident wellbeing while working collaboratively with a dedicated care team.