Mechanical Service Advisor

This role is ideal for someone with a strong mechanical background who understands how a workshop operates and enjoys delivering great customer service.

As a Mechanical Service Advisor, you’ll be the key link between our customers and the workshop. With a dedicated Workshop Co-ordinator managing technician allocation and workflow, your focus will be on customer communication, accurate job scoping, and ensuring a smooth service experience from booking through to completion.

• Booking vehicles in for servicing, repairs, and inspections

• Discussing vehicle concerns with customers and accurately scoping required work

• Preparing estimates and explaining recommended repairs and maintenance

• Keeping customers informed on job progress and obtaining approvals where required

• Liaising with the Workshop Co-ordinator and technicians regarding job details

• Managing job cards, invoicing, and service documentation

• Previous experience as a Service Advisor or in an automotive service environment

• Trade-qualified mechanic strongly preferred

• Solid understanding of mechanical servicing, diagnostics, and repair processes

• Strong communication skills with the ability to explain technical information clearly

• Excellent organisation and the ability to manage multiple customer jobs

• Confident computer skills and experience with workshop management systems

Benefits in these roles: Great wage packages and lifestyle benefits. Ongoing technical training programs. Genuine safety priorities. Team environment with plenty of back-up. Security with a solid business that has been trading since 1968 and still growing. A modern workshop that is well equipped with the latest equipment.

Our company prides ourselves on outstanding workmanship. To be successful in this role you will need to promote and maintain the solid reputation this company has built.

With a rewarding salary, and equipped workshop, this opportunity will not last long. If you are a confident tradesperson looking for a career path and have the desire to achieve, or wish to be justly rewarded for your work efforts then Powertune 4×4 & Car Service Centre is the right place for you, apply now.