Support Worker - Personal Care Experienced

Prevail Care is seeking experienced, reliable and mature Support Workers and to join a stable support team for a participant living with a high-level spinal cord injury. This is a 1:1 support environment requiring individuals who are calm under pressure, committed to safety, and confident working with complex physical and clinical needs.

Candidates must be Australian citizens only, Permanent residents or have unrestricted work rights.

This role requires a combination of prior experience and ongoing training support for complex physical and clinical care.

You will be supporting a highly independent and personable gentleman in his own home, helping him maintain his routines, independence, hobbies, and quality of life. This role is ideal for candidates who enjoy meaningful, relationship-based work where they can genuinely make a difference.

• Provide high-quality personal care and daily living support

• Assist with transfers using a ceiling hoist

• Support with continence care (including bowel routine and SPC care, under delegation)

• Monitor skin integrity and pressure areas

• Recognise and respond to Autonomic Dysreflexia (training provided)

• Assist with meals, hydration, mobility, and positioning

• Support community access, errands, and social engagement

• Maintain accurate shift notes, communication logs, and follow care plans

• Uphold participant choice, dignity, and decision-making at all times

We are seeking individuals who are:

• Experienced in complex support or clinical care

• Respectful, mature, and confident in maintaining professional boundaries

• Patient, steady, and calm, especially during spasms or high-support tasks

• Reliable and committed to a long-term support environment

• Comfortable working in a small, close-knit team

• Strong communicators who follow direction and clinical delegation

• Physically capable of assisting with repositioning and equipment setup

Registered Nurses are encouraged to apply, as are highly skilled support workers who have experience with high physical support environments.

• Cert III or IV in Individual Support (or equivalent experience)

• Current NDIS Worker Screening Check

• First Aid & CPR

• Manual handling experience

• Willingness to undergo High Intensity Support training and competency sign-off

• Valid driver's licence

• Candidates must hold Certificate III in Individual Support (Minimum), First Aid/CPR certification, manual handling qualification, and current NDIS Worker Screening Check

• Availability required for Day shifts, evening shifts, overnight shifts, weekend work, and public holidays

For RN Applicants:

• AHPRA Registration

• Experience with spinal cord injury or complex care preferred

Why Join Us?

1. Work within a supportive, collaborative team environment

2. Stable roster with consistency for both you and the participant

3. Training and ongoing clinical support provided

4. Opportunity to make a meaningful impact in a participant's daily life

5. Respectful and professional culture that values safety, communication, and teamwork