Efficiency & Optimization Analyst

Efficiency & Optimization Analyst is responsible for reviewing, analysing, and improving business processes, operational workflows, systems, and procedures within a third-party logistics environment. The role focuses on improving efficiency, reducing costs, increasing productivity, and supporting continuous improvement across warehousing, transport, inventory management, customer service, and administration function.

Benefits

• Competitive salary package
• Supportive and collaborative team environment
• Opportunities for career growth and professional development
• Exposure to meaningful, data-driven projects
• Chance to make a real impact on operational efficiency and business performance

Task & responsibilities

• Analyses and evaluates current systems and structures
• Discusses current systems with staff and observes systems at all levels of organisation
• Directs clients towards more efficient organisation and develops solutions to organisational problems
• Undertakes and reviews work studies by analysing existing and proposed methods and procedures such as administrative and clerical procedures
• Records and analyses organisations' work flow charts, records, reports, manuals and job descriptions
• Prepares and recommends proposals to revise methods and procedures, alter work flows, redefine job functions and resolve organisational problems
• Assists in implementing approved recommendations, issues revised instructions and procedure manuals, and drafting other documentation
• Reviews operating procedures and advises of departures from procedures and standards
• Ability to work with multiple departments and stakeholders. 
• Knowledge of continuous improvement principles. 
• Confidence using Microsoft Office, especially Excel. 
• Experience with WMS, TMS, ERP, or logistics software is desirable.

Qualification & experience

• Relevant qualification at the level of a Bachelor’s degree or higher, OR at least 5 years of relevant work experience
• Previous experience in logistics, warehousing, transport, or 3PL operations is highly regarded. 
• Experience in process improvement, operations analysis, or business systems analysis is desirable. 
• Knowledge of workplace health and safety requirements within a logistics environment.