Service Coordinator

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

The Service Coordinator is a front‑line position acting as a representative of My Guardian, providing the services offered by the company. The role will be full‑time, on‑site at our Sydney Olympic Park Head Office.

• Coordinate staff rostering and scheduling to ensure all shifts are effectively covered and services run smoothly.
• Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.
• Provide on-call support on a rotating roster to manage urgent shift changes and ensure continuity of care.
• Support, mentor, and train staff, encouraging professional growth and high service standards.
• Work closely with clients, carers, and Case Managers to help achieve individual care goals and outcomes.
• Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.
• Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.
• Contribute to smooth office operations, including stakeholder communication, record management, and general administration.

• Ability to work independently.
• Bilingual languages are a major plus, especially Greek speaking.
• Excellent communication and listening skills.
• Compassionate, patient and caring nature.
• High level of organisational skills.
• Competent using Google Docs and able to learn business systems quickly.
• Sound computer skills in Office and Excel (or similar).
• Able to work in a fast-paced environment.

• Competitive salary package.
• Career growth opportunities.
• Onsite gym.
• Supportive and positive office culture.
• Weekly Friday afternoon drinks and nibbles at Head Office.
• Healthy snacks and refreshments.

If you are a motivated and organised Service Coordinator who is passionate about delivering high-quality support services, building strong relationships with clients and staff, and ensuring care runs smoothly, we would love to hear from you.

Please note that only shortlisted candidates will be contacted.