Call Centre & Customer Service
Posted 06/06/2026
Closes 20/06/2026
Winnellie, 820, Darwin, Northern Territory
Full time
TRILITY is seeking an Electrical Service Technician (or another trade background with a restricted electrical licence) to join our team in Darwin, NT.
Our workshop is based in Winnellie but travel to client sites across Northern Territory and other states are a requirement of this role (a significant amount of onsite work may be required in peak periods)
The role
You will be responsible for providing service and repairs, in both the field and workshop. This includes:
Carrying out in-house and field service, repair, and maintenance including PVC pipe work and chemical dosing pump maintenance
Assess and repair/service equipment returned from the field.
Respond to callouts for service/repair, and to accident/emergency callouts.
Perform installations and commissioning of equipment and systems.
Maintain up to date customer records.
Support the sales activities of our Sales team.
Maintain technical skills, relevant inductions, and licences.
Comply with TRILITY’s safety and operational procedures.
What we are looking for
The successful applicant will have the following skills and abilities:
Current Electrical qualification, Instrumentation qualification or Certificate III Engineer (Fitter and Turner)
Literacy and numeric skills to a nationally recognised standard
Ability to read and interpret from electrical and technical drawings
Current Driver’s License
St. Johns first aid to basic level (desirable but not essential)
Customer service focus is essential
Team member who focuses on benefits for the company as a whole
Ability and willingness to take responsibility for the job and its outputs
A positive attitude especially when working under pressure and organising work priorities to meet deadlines
Why TRILITY?
TRILITY is an established industry leader, solely dedicated to the delivery of water, wastewater and reuse solutions across New Zealand and Australia’s municipal, industrial and resource sectors. This leadership draws on more than 30 years’ experience of providing high-quality solutions for our public and private sector clients, including financing, design and construction, operations and maintenance, asset management, utility services, and equipment solutions. Our capabilities span the full life cycle of water, delivering services to millions of people every day.
What we have to offer you
Ability to increase your income significantly with overtime and travel allowances
Fully maintained work vehicle with reasonable personal use
A dynamic and positive work culture, where hard work is recognised
Autonomy and ownership in your role
Paid parental leave
Extra leave days for technicians
Wellbeing program including an employee assistance program and a free membership to Headspace
Competitive base salary + overtime + travel allowance + yearly incentive and additional super after 2 years service
Contribution towards relocation costs if applicable
To apply
If you are looking for a fast-paced, diverse role, then please submit your application, including a cover letter and resume, via the Seek apply button.
For further information on TRILITY, head to our careers page https://trility.com.au/careers/
TRILITY is an Equal Employment Opportunity employer who seeks to increase the diversity of its workforce. We encourage people from any background/culture, age, gender, sexual orientation, or people with an impairment to apply for this role.
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