Administration Support Officer - Nursing Resource Unit

Keep Healthcare Running Behind the Scenes

Join the Nursing Resource Unit and play a vital role in supporting safe staffing across one of Queensland's busiest hospitals. Use your rostering, administration and communication skills to help ensure the right people are in the right place at the right time.

Your new role:

As an Administration Officer within the Nursing Resource Unit, you will support nursing workforce operations by coordinating rosters, managing staffing allocations and assisting with workforce management activities. Working closely with Nurse Managers and key stakeholders, you will help deliver efficient staffing solutions that support quality patient care.

You will,

• Maintain accurate staff rosters, time and attendance records, and workforce data within rostering systems.
• Coordinate unplanned leave processes, source replacement staff and assist with resource redeployment.
• Respond to rostering and payroll enquiries while managing high volumes of calls and emails professionally.
• Provide administrative support across workforce planning, agency bookings, reporting, meetings and operational activities.

About you:

You are highly organised, detail-focused and thrive in a fast-paced environment where priorities can change quickly.

You will have,

• Strong administration and rostering experience with excellent attention to detail.
• Advanced computer skills, including Microsoft Office and the ability to learn workforce management systems.
• Excellent communication, phone etiquette and stakeholder engagement skills.
• Proven ability to prioritise competing tasks, solve problems and maintain accuracy under pressure.

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

Princess Alexandra Hospital:

The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.

We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.

We're expanding our hospital to make sure everyone gets the care they need. We're adding more beds, modernising our buildings, and improving our spaces to treat kidney and cancer patients with all new services and facilities planned to open by 2027.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.