Administrative Support Officer

Synopsis

The Department of the House of Representatives is seeking applications from those interested in directly supporting the work of the House of Representatives and members of Parliament at Parliament House in Canberra.

About the department

The Department of the House of Representatives provides services to support the efficient conduct of the House of Representatives, its committees and certain joint committees, and provides a range of services and facilities for Members of Parliament in Parliament House. The department also promotes the work of the House in the community and supports the conduct of the Parliament’s international and regional relations.

About the role

The Administrative Support Officer will be the first point of contact in the Serjeant‑at‑Arms’ Office. They will support the Parliament in a fast‑paced environment, have demonstrated ability to work in a small team under limited supervision, operate a range of specialised ICT systems and possess knowledge of parliamentary procedure, or have the capacity to develop this quickly.

Position Duties

• provide administrative support to the Serjeant‑at‑Arms’ Office, including responding to general inquiries in person, by email and telephone (using a Microsoft Teams phone system)
• operate and maintain relevant parliamentary ICT systems and databases, particularly those relating to operations of the office, including school bookings
• process House of Representatives Question Time, committee room and courtyard bookings
• maintain Members’ information
• assist with postage allocation to Members, and issuing keys to suites
• process office invoices, maintenance requests and departmental gift shop orders
• assist other areas of the Serjeant‑at‑Arms’ Office as required, including the stationery store and the transport desk

NOTE: The Parliamentary Service employee assigned these duties may be required to work extended hours during sitting weeks and rotate to other areas of the department.

Position Eligibility Requirements

• Be an Australian citizen;
• Undertake a National Police check;
• Obtain and maintain a security clearance at the baseline level.

Position Notes

Applications must include a statement of claims addressing the selection criteria (no more than 250 words per criterion), and details of two referees. See the Applicant information pack for further information on how to apply.

Applications close

Applications close 11:59pm, Tuesday 16th June 2026.

Contact

For further information, please contact the recruitment team on , or at