Administration Support Officer - BioC North

Join an organisation dedicated to closing the gap in Indigenous health.

To perform this role, it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991.

As Administration Support Officer – BiOC, your role is responsible for the provision of effective and efficient administration and service coordination to contribute to the achievement of BiOC Strathpine business objectives, including increased practice patient numbers, attendance rates, transport logistics, and billings.

• Implement practices to achieve high booking and attendance rates for multi-disciplinary service provider appointments.
• Contribute to the development and ongoing refinement of referral and follow‑up pathways between local clinics and multi-disciplinary service providers.
• Support Medical Reception where needed to maximise all billing opportunities for all appointments – i.e. MBS, CCSS, WorkCover.
• Provide general admin support to the clinic team including photocopying, compiling materials/folders, preparation for program activities.
• Perform general word processing duties including typing letters, agendas, minutes and reports.

• Current C-Class driver's licence (QLD).
• Current Criminal History Check.
• Knowledge and understanding (or ability to rapidly acquire knowledge) of the Australian Medicare Benefit Schedule (MBS) and the Medicare system and Practice Incentive Programs (PIP).

• Competitive salary plus salary sacrifices of $15,899 and 12% super contribution.
• Access to "Growing Our Own Opportunities" through in‑house training and programs.
• Weekly staff wellness activities and award ceremonies.
• Opportunity to be part of Australia’s largest community‑controlled Aboriginal Health Service.
• Work as a valued member of a multi‑disciplinary team to improve the health outcomes of Aboriginal and Torres Strait Islander clients.

IUIH is a Community Controlled Health Service that leads the planning, development and delivery of health, family wellbeing and social support services to the Aboriginal and Torres Strait Islander population of South East Queensland.