Office Manager

Uniqueorn Pty Ltd ATF Uniqueron Unit Trust t/a Selwyn Star Lodge is centrally located in Adaminaby, home to the iconic Big Trout and the gateway to Mt Selwyn Ski Resort and the stunning Snowy Mountains. Our lodge offers comfortable en-suite accommodation with a range of room options suitable for two to four guests, including family and interconnecting rooms. We also cater to groups of up to 72 people, with great-value packages for students and adults that include breakfast and dinner. Guests can relax in our spacious lounge area, complete with a cozy log fire.

Situated in the heart of Adaminaby, the lodge is within walking distance of local shops and attractions. Its central location in the Snowy Mountains region makes it an ideal base for exploring nearby highlights such as Yarrangobilly Caves, Mount Kosciuszko, historic Kiandra, and the Snowy Hydro power stations, as well as the surrounding towns of Old Adaminaby, Talbingo, Cabramurra, Tumut, Cooma, and Jindabyne.

We are looking for Office Manager to join our team who can manage daily motel operations, guest services, staff supervision, bookings, administration, and ensure smooth, efficient front office operations.

Benefits

• Attractive Salary
• A supportive and collaborative team environment where your contribution is genuinely valued
• Opportunities to drive and influence organisational improvements
• A role where your impact is visible, recognised, and appreciated
• Competitive salary package aligned with experience and capability
• Clear career growth opportunities within a growing and forward‑thinking organisation

Task & responsibilities

• Overseeing general office operations and ensuring smooth day‑to‑day functioning.
• Greeting visitors, handling a high volume of incoming calls, and delivering exceptional customer service.
• Coordinating appointments, meetings, and events, and managing staff calendars and schedules.
• Supervising, mentoring, training, and coaching office staff, including delegating tasks to maximise productivity.
• Allocating human resources, space, and equipment to support operational needs.
• Assigning work to staff, monitoring performance, and providing ongoing guidance and support.
• Coordinating domestic and international travel arrangements, including flights, accommodation, and transport.
• Managing office supplies and equipment, maintaining stock levels, and ensuring timely procurement.
• Overseeing office layout, maintenance, repairs, and general facility management.
• Managing vendor relationships, including contracts, price negotiations, and service agreements.
• Ensuring all invoices, bills, and payments are processed accurately and on time.
• Preparing reports, drafting correspondence, and assisting with the preparation of contracts and documentation.
• Managing office records, accounts, filing systems, and ensuring data integrity, confidentiality, and compliance.
• Partnering with HR to update and maintain office policies, support onboarding, and coordinate personnel activities such as hiring, promotions, payroll, and performance management.
• Ensuring compliance with occupational health and safety regulations and relevant government legislation, policies, and procedures.
• Coordinating with IT to maintain office equipment and resolve technical issues.
• Addressing staff queries related to office management, supplies, hardware, and travel arrangements.
• Liaising with external professionals and service providers to resolve operational issues.
• Planning and organizing in‑house and off‑site activities, including meetings, celebrations, conferences, and corporate events.
• Contributing to the planning and review of office services, setting priorities, and establishing service standards.

Qualification & experience

• At least Diploma in Business or equivalent qualification
• Proven experience as an Office Manager, Front Office Manager or Administrative Assistant
• Knowledge of Office Administrator responsibilities, systems and procedures
• Proficiency in MS Office (MS Excel and MS Outlook, in particular)
• Hands on experience with office machines (e.g., fax machines and printers) 
• Familiarity with email scheduling tools, like Email Scheduler and Boomerang
• Excellent time management skills and ability to multi-task and prioritise work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills 
• Strong organisational and planning skills in a fast-paced environment
• A creative mind with an ability to suggest improvements